We accept all major credit and debit cards, including Visa, MasterCard, American Express, and Discover. We also accept payments via PayPal, Apple Pay and Google Pay for a smooth and secure checkout process.
We provide free Courier Delivery for orders above €35 (about $40), or the equivalent in your local currency at checkout. Standard Courier Delivery takes 3-8 business days after the items are processed. Express Delivery 2-4 business days is available at checkout.
ORDER PROCESSING TIME
Order processing times vary depending on product. Please check product page for details.
Most of the products are available in stock and are ready to ship within 1 to 2 business days.
Made to order items are processed within 1-2 business days
Orders placed on Friday afternoon, during the weekend, or National Holidays will be processed the next business day. During holiday periods, such as Thanksgiving, Black Friday and Cyber Monday, Christmas, and Easter, orders may be subject to delay. Please allow a few additional business days for your order to be processed and dispatched.
Yes, we offer free Courier Delivery for orders above €35 (about $40), or the equivalent in your local currency at checkout. Standard Courier Delivery takes 3-8 business days after the items are processed. Express Delivery 2-4 business days is available at checkout and the rates vary from country to country.
Once your order is shipped, we will send you a tracking number via email. You can use this tracking number to monitor the status of your delivery directly on the carrier's website. For orders above €35 (about $40), or the equivalent in your local currency, we use FedEx or UPS.
You can cancel your order within 14 days of receiving it, without giving a reason, and then send the item back within another 14 days. Return shipping is paid by you, unless the item is faulty or we sent the wrong item. We refund the item price and the standard delivery cost you paid. Items made to your own specifications or personalised for you cannot be returned.
All details are in our Return and Refund Policy.
You can reach our customer service team by emailing us at info@cheerylittlesheep.com. On business days we reply within 2 hours.
If you need to modify or cancel your order, please contact us as soon as possible. We’ll do our best to accommodate your request, but once the order is processed or shipped, changes may not be possible.
Yes, we frequently offer discounts and promotions. Be sure to sign up for our newsletter to stay updated on the latest deals and special offers.
To create an account, click on the account icon at the top of the page. Fill out your details, and you’ll be able to manage your orders, track shipments, and save your information for a faster checkout experience.
Yes, your payment information is fully secure. We use industry-standard encryption to ensure your personal and payment details are protected. Our checkout is hosted by Shopify, and PayPal payments are processed by PayPal.